If your transaction status shows as failed but the amount was deducted, please do not attempt the payment again immediately. The amount is typically reversed by your bank within 1-5 business days. If the amount is not reversed within 5 business days, please contact Pixelvate Support with the transaction ID from your bank statement.
What should I do if my payment fails but the amount has been debited from my account?
Updated 7 months ago
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